THORChain® Wallet Login & Exchange Access

Access your THORChain® Wallet securely to manage, trade, and stake assets. Use official portals for login and exchange:

Ensure the URL begins with https:// to avoid phishing attempts.

Troubleshooting THORChain® Login Issues

THORChain® Login Not Working

  • Check your internet connection and browser compatibility.
  • Clear cache or cookies, or try using incognito mode.
  • Confirm if THORChain® servers are operational via the official status page.

Error Connecting THORChain® Account / Error Decline

This may occur due to server downtime, incorrect credentials, or expired sessions. Refresh, re-enter credentials, and try again.

Can't Verify THORChain® Wallet

Wallet verification can fail if documents are invalid or unclear. Resubmit verification documents through the official portal or contact THORChain® support.

THORChain® Account Recovery & 2FA Reset

If you cannot access your account or 2FA device, follow these steps:

  1. Visit THORChain® Help Center.
  2. Submit your registered email and verify your identity securely.
  3. Request 2FA reset if you lost access to your authentication device.
  4. Follow instructions to regain account access safely.

THORChain® support will never ask for private keys. Always use official links.

THORChain® App Support

If the THORChain® App is not working, ensure your app is updated, clear cache, or reinstall. Contact official support if issues persist:

FAQs — Common THORChain® Questions

1. How do I log in to THORChain® Wallet?
Use the official THORChain Login portal or connect your supported wallet.
2. Why is THORChain® Login not working?
Check your internet connection, browser compatibility, and server status. Clear cache or try a different device/browser if needed.
3. How can I reset THORChain® 2FA?
Request a 2FA reset via the THORChain® Help Center and complete identity verification.
4. What does "Error Decline" mean on THORChain®?
This usually indicates authentication failure, expired sessions, or server issues. Retry login and check account status.
5. My THORChain® App is not working — what should I do?
Update, clear cache, or reinstall the app. Contact THORChain® official support for persistent issues.
6. How do I recover my THORChain® account?
Use the recovery portal at the THORChain® Help Center and follow secure instructions to restore access.